# MIAR Warranty & Care Policy

At **MIAR**, we take pride in exceptional craftsmanship and long-lasting quality. To ensure peace of mind, we offer a limited warranty along with optional extended care plans.

### **Limited Warranty**

#### Warranty Period

All MIAR products are covered by a one (1) year limited warranty from the original purchase date.

**Coverage**

-   Manufacturing defects in stitching or construction
-   Defective zippers, locks, or hardware
-   Structural or functional production faults

**Exclusions**

-   Normal wear and tear
-   Scratches, discoloration, fading, or cosmetic marks
-   Damage caused by liquids, humidity, heat, or chemicals
-   Exposure to personal products such as perfumes, makeup, creams, oils, sanitizers, or cleaners
-   Misuse, accidents, or improper care
-   Unauthorized repairs or alterations
-   Products purchased from unauthorized sellers

**How to Request Service**

-   Provide proof of purchase (such as receipt, e-invoice, order number, or any document confirming the date and place of purchase)
-   Contact MIAR Customer Care or visit an authorized service center
-   The item will be inspected to determine eligibility  
    

**Resolution**

MIAR will, at its discretion:

-   Repair the product free of charge, or
-   Replace it with the same or an equivalent item (subject to availability)

After-Warranty Service

Paid repair and maintenance services are available.

#### **MIAR Care Plans (Optional)**

**Eligibility**

MIAR Care plans are available for purchase at checkout to ensure full coverage from day one.

Plans cannot be added after the purchase is completed.

#### **MIAR Care Plus – 2 Additional Years**

Total coverage: 3 years from purchase date

-   One leather cleaning & restoration per year
-   Repairs for manufacturing defects after the basic warranty
-   Hardware replacement when needed
-   Fast-track service
-    Shipping costs covered by customer

#### **MIAR Signature Care – Luxury Coverage Up to 5 Years**

-   All Care Plus benefits
-   Full leather spa treatments
-   Select leather part replacement
-   Free pickup & delivery
-   Annual inspection
-   Priority service

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> Source: [MIAR](https://miarofficial.com/pages/miar-warranty-care-policy)