MIAR Warranty & Care Policy

At MIAR, we take pride in exceptional craftsmanship and long-lasting quality. To ensure peace of mind, we offer a limited warranty along with optional extended care plans.

Limited Warranty

Warranty Period

All MIAR products are covered by a one (1) year limited warranty from the original purchase date.

• Manufacturing defects in stitching or construction
• Defective zippers, locks, or hardware
• Structural or functional production faults

• Normal wear and tear
• Scratches, discoloration, fading, or cosmetic marks
• Damage caused by liquids, humidity, heat, or chemicals
• Exposure to personal products such as perfumes, makeup, creams, oils, sanitizers, or cleaners
• Misuse, accidents, or improper care
• Unauthorized repairs or alterations
• Products purchased from unauthorized sellers

How to Request Service

• Provide proof of purchase (such as receipt, e-invoice, order number, or any document confirming the date and place of purchase)
• Contact MIAR Customer Care or visit an authorized service center
• The item will be inspected to determine eligibility
  

Resolution

MIAR will, at its discretion:

• Repair the product free of charge, or
• Replace it with the same or an equivalent item (subject to availability)

After-Warranty Service

Paid repair and maintenance services are available.

MIAR Care Plans (Optional)

MIAR Care plans are available for purchase at checkout to ensure full coverage from day one.

Plans cannot be added after the purchase is completed.

MIAR Care Plus – 2 Additional Years

Total coverage: 3 years from purchase date

• One leather cleaning & restoration per year
• Repairs for manufacturing defects after the basic warranty
• Hardware replacement when needed
• Fast-track service
•  Shipping costs covered by customer

MIAR Signature Care – Luxury Coverage Up to 5 Years

• All Care Plus benefits
• Full leather spa treatments
• Select leather part replacement
• Free pickup & delivery
• Annual inspection
• Priority service